Privacy policy

Last updated: January 8, 2025

This Privacy Policy describes how All Eyes On Me (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aeomeyewear.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you

  • Provide or improve the Services

  • Comply with any applicable legal obligations

  • Enforce any applicable terms of service

  • Protect or defend the Services, our rights, and the rights of our users or others

 

 

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other details used for account security.

  • Customer support information including any information you provide when communicating with us.

  • SMS Consent and Phone Number Collection: If you opt in to receive SMS messages, we collect your phone number to send transactional updates and promotional messages. By providing your phone number, you consent to receive SMS messages from us. Consent is not a condition of purchase.

Some features of the Services may require you to provide this information. If you choose not to, certain features may not be available to you.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Device and browser information

  • Network connection details

  • IP address

  • Interaction history with our Site

Information We Obtain from Third Parties

We may obtain information about you from third-party vendors and service providers who collect information on our behalf, such as:

  • Shopify for powering our store and payment processing

  • Payment processors for handling transactions securely

  • Marketing and advertising partners for analytics and promotional activities

 

 

How We Use Your Personal Information

Providing Products and Services

We use your personal information to fulfill our contract with you, including to:

  • Process payments and fulfill orders

  • Send notifications about your account, orders, returns, or exchanges

  • Manage your account

  • Facilitate shipping, returns, and exchanges

We may also enable Shopify to match your account with other Shopify services you use. Shopify processes this data under its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information to:

  • Send promotional emails, text messages, or postal mail

  • Show advertisements tailored to you

If you opt in, we may send SMS marketing messages, including updates, promotions, and special offers. Message frequency varies. You can opt out at any time by replying STOP.

For EEA residents, the legal basis for this processing is our legitimate interest in selling our products (Art. 6(1)(f) GDPR).

Security and Fraud Prevention

We use your personal information to detect and prevent fraud, security threats, and illegal activities. If you create an account, you are responsible for keeping your login details secure. If you believe your account has been compromised, contact us immediately.

For EEA residents, the legal basis for this processing is our legitimate interest in ensuring security (Art. 6(1)(f) GDPR).

Cookies

Our Site uses Cookies to:

  • Improve functionality

  • Run analytics

  • Deliver targeted ads

For details on how Shopify uses Cookies, visit: Shopify’s Cookie Policy.

You can adjust your browser settings to refuse Cookies, but doing so may limit some functionality.

 

 

How We Disclose Personal Information

We may disclose your personal information:

  • To vendors and service providers (e.g., Shopify, payment processors, fulfillment partners)

  • For marketing and advertising

  • For legal compliance

  • As part of a business transaction (e.g., merger, sale, or bankruptcy)

SMS Data Privacy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • We only use third-party SMS providers to deliver messages.

  • To opt out of SMS marketing, reply STOP.

 

 

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Delete your personal data

  • Correct inaccurate information

  • Restrict certain types of processing

  • Withdraw consent for marketing communications

  • Appeal a decision if we deny your request

Managing SMS Preferences:
You can opt out of SMS marketing at any time by replying STOP to any message. You may still receive order-related texts.

To exercise any of these rights, contact us at info@aeomeyewear.com.

We do not discriminate against users for exercising their privacy rights.

 

 

Complaints

If you have complaints about how we process your data, contact us at:
📍 51 – 162 Cumberland St., Toronto, ON, M5R 1A8, CA
📧 info@aeomeyewear.com

If you are not satisfied, you may lodge a complaint with your local data protection authority.

 

 

International Users

We may transfer your data internationally and rely on recognized legal transfer mechanisms (e.g., Standard Contractual Clauses for the EU).